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  • Stephen Longo

Accessible and Available: Client Communication Pt. 1

Updated: Oct 1, 2019


The Longo Firm is a boutique practice in that, while we provide elite legal service, we are also accessible and personable. What exactly does that mean? It means that we are always striving to maximize the service we provide to our clients and enhance the client experience.


How do we do that?


Easy – we make sure we are accessible to our clients on their terms.


A lot of other personal injury law firms advertise about their “availability.” They have a client portal, e-mail, or text feature in their case management software – but are they actually “accessible.”

Having an attorney who is accessible means that they communicate with you on YOUR terms and tailor their communication to your needs. The Longo Firm is always accessible to you on YOUR terms – whether that is by e-mail, in-office or via phone.


This is how being a boutique law firm is an advantage when compared to most other injury law firms. Ineffectively communicating with our clients and being accessible on their terms, The Longo Firm can maximize both the client experience and the results we obtain for our clients. Providing this level of service is not just part of The Longo Firm’s personality – it is the core of how we effectively represent you.


The Longo Firm is a Modern & Boutique Personal Injury Law Firm. We are unique and different from bigger laws firms that advertise on TV. We modernize both our client experience and our approach to handling your case. The Longo Firm is a boutique practice in that, while we provide elite legal service, we are also accessible and personable.


The Longo Firm emphasizes personal relationships to best understand how you have been affected – physically, emotionally, and financially – because of someone else’s negligence. We promise you will receive personalized, tailored and elite personal injury representation.